An Employer’s Approach to the Coronavirus Outbreak

  • Posted on Mar 17, 2020

Each hour has become a revolving door of new information… The coronavirus (COVID-19) is spreading rapidly across the globe and throughout the United States. So, it’s important for employers to have a well-thought-out and thoroughly coordinated approach to the coronavirus to help mitigate risks while reducing many employee concerns. The tips below can help get

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Informed. Well-trained. Customer focused.

  • Posted on Mar 5, 2020

Informed. Well-trained. Customer focused. Your employees have the power to transform your business and grow your customer base. Our featured image depicts a customer (Jack who is not pictured) who has walked up the service counter while a salesperson is assisting a couple. He needs to ask the salesperson a question about the difference between

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How you do receive and provide feedback as a leader?

  • Posted on Feb 22, 2020

You can’t lead from a safe distance. The first thing a next level leader does to encourage his or her team members to achieve individual success is to get involved. A next level leader is in there with the team every day. Your team needs to know that you are in this together, that you

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